SHIPPING & DELIVERY POLICY
Our standard delivery time on orders is 14 working days. This is due to some items being custom made to order. Should you have an urgent order please get in touch with us before placing your order with us so that we can confirm if we are able to meet your deadline. We try out utmost best to accommodate order deadlines as best as we can.
Deliveries will take place Monday – Friday 8:00am – 5:00pm via the chosen delivery service contracted by Box Boutique.
We offer free shipping for all orders over R1500.00 (local and national deliveries)
Should your order be under R1500.00 the delivery fee for local deliveries (Johannesburg and surrounds) will be R100.00 and nationwide deliveries will be R140.00.
ORDER STATUS & TRACKING
All orders are processed, manufactured, and shipped within 14 working days. You will receive a confirmation email upon receipt of your order.
Once your order has been dispatched, an email confirmation will be sent to you with the tracking details.
Please provide your contact number under the address selected upon checkout for the relevant courier company to contact you in case of any unforeseen circumstances.